State Farm® Insurance Agent Susan Balderson

"My agent, Penny Robertson, has given me excellent insurance service, and has helped me feel welcomed in the community. I recommend!"

"Had a wonderful experience with Susan Balderson's State Farm Agency at Smith Mountain Lake, Virginia. Worked with Kimberly Atwood and it was a flawless experience. Very professional."

"Penny was very cordial, thorough and professional. Excellent job."

"Auto.susan bàlderson,"

"Kim Atwood made our transition from Geico to State Farm very simple. She was very knowledgeable about each policy we wanted/needed and what our options were. Through the countless emails and phone calls, she remained patient and answered all my questions in detail with kindness. We even saved a little money with better coverage. My family is very thankful for all her help!"

"Penny went above & beyond when I asked for help with my new insurance quote, she got me the best deal and made sure I had the best bundle available. I appreciat her so much ."

"Great experience, glad to be aboard."

"Penny took great care of me she was patient and very professional and made sure I had everything I needed. Thanks again Penny ❤️"

"Very polite and friendly and was able to answer all my questions"

"Penny was great and helped me very much!"

"Penny was very thorough and professional. She was quick to get back to me on a quote as well as answers to all my questions. I also appreciate the research she did on my home."

"Super helpful and so nice! Penny and company made everything so easy."

"Helpful and took time to listen"

"Saving me so much money with Penny and Susan at State Farm. I have a 16 year old driver now. I have had Erie before which was slowly creeping up. I was with travelers in the last year, and when my son turned 16 and got his license i was shocked that they wanted about 3500 more for 6 months. I briefly tried progressive, and then landed on State Farm. They do not price gouge you due to having a teen driver. A pleasant experience so far. I really appreciate how quickly and efficiently Penny ran the quote, she can be reached easily. I also like that they are local. Excellent customer service!"

"Im the kind of person to get overwhelmed really easily, so having Susan help me with getting what i needed for my first car at my own pace was a great help and i really appreciated."

"My experience buying a home was wonderful. State Farm played a significant part in that buy providing the homeowners insurance. I couldn't be happier with the kindness and timeliness of the communications from Kimberly Atwood. Excellent service."

"Thank you Penny for all your help and making the experience with State Farm very seamless and easy..If you need insurance without the hassle go see Miss Penny"

"Penny at State Farm got me the best rate possible with full coverage . She listened to my concerns and needs and got me the policy I needed. She also has helped two other people that I know with great policies. Thank you Penny. Great job along with being an awesome person."

"Kim at the moneta office was wonderful."

"Kimberly Atwood did an outstanding job helping add a vehicle and making the process easy peasy!! Thank you!!"

"Kim was by far the most patient and helpful agent I think I have ever had the privilege to work with. She took the time to explain literally every detail through all of my questions. I was very agitated when I called in due to the rate my previous insurance company increased to. Kim removed all of my frustration. She was very personable, easy to talk to, extremely helpful and it is obvious that she is passionate about helping others!!!! I don't think I am ever leaving State Farm. #KimYouRock"

"Kim has been a pleasure to work with! She helped me to get the best quote possible. I'm so thankful for all of her help, it really made shopping for car insurance a lot easier than I expected. Thank you so much Kim 😊"

"Just switched to State Farm and Penny laid everything out so simply for me! Loved it"

"We had just recently moved from Illinois to Virginia. I was very pleasantly pleased with how easy it was working with this office, and especially how helpful Kimberly Atwood was with transferring our auto insurance and setting up our homeowners insurance. I was with my previous agent in Illinois for 40 years and was concerned if I could find another agent that was as good to work with. No worries now, I believe I have."

"Great communication! They worked on my homeowners and car insurance bundle and saved me big $$!"