State Farm® Insurance Agent Susan Balderson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Elliott Mills
August 19, 2026
"Very friendly and knowledgeable staff. Highly recommended"
"Thank you for the wonderful review! We’re glad you found our staff friendly and knowledgeable. We truly appreciate your recommendation and look forward to serving you again in the future."
Elliott Mills
August 19, 2026
"Very friendly and knowledgeable staff. Highly recommended"
"Thank you for the wonderful review! We’re glad you found our staff friendly and knowledgeable. We truly appreciate your recommendation and look forward to serving you again in the future."
Deborah
August 13, 2026
"Kimberly is very professional, timely, and has a great sense of humor.Maj Saunders ❣️"
"Thanks so much, Deborah! We couldn’t agree more! Kimberly is professional, dependable, and always brings a great sense of humor. We really appreciate you taking the time to leave us such a nice review!"
Deborah
August 13, 2026
"Kimberly is very professional, timely, and has a great sense of humor.Maj Saunders ❣️"
"Thanks so much, Deborah! We couldn’t agree more! Kimberly is professional, dependable, and always brings a great sense of humor. We really appreciate you taking the time to leave us such a nice review!"
Bailey Porter
August 7, 2026
"Great agent, excellent service!"
"Thank you so much!!"
Bailey Porter
August 7, 2026
"Great agent, excellent service!"
"Thank you so much!!"
Sophia Crenshaw
July 28, 2026
"Kim was and is the best!!"
"Thanks so much for your review! We’re glad to hear Kim was there for you and provided such great support. "
Sophia Crenshaw
July 28, 2026
"Kim was and is the best!!"
"Thanks so much for your review! We’re glad to hear Kim was there for you and provided such great support. "
Stanley Wade
July 24, 2026
"State Farm is the best"
"Thank you so much!!!"
Stanley Wade
July 24, 2026
"State Farm is the best"
"Thank you so much!!!"
T Dunlap
July 23, 2026
"Kim was very helpful in finding the policies that I needed"
"Thank you so much!! We are so glad she could help you!"
T Dunlap
July 23, 2026
"Kim was very helpful in finding the policies that I needed"
"Thank you so much!! We are so glad she could help you!"
Andrell Ford
July 15, 2026
"Susan is great!"
"Thank you so much!!"
Andrell Ford
July 15, 2026
"Susan is great!"
"Thank you so much!!"
Isaac Adams
July 11, 2026
"They were friendly, knowledgeable and took gtear care off me and my needs"
"Thank you so much for the 5 star rating! We truly appreciate you."
Amanda Adamson
July 9, 2026
"Kim was extremely helpful and patient setting up our renters insurance and pulling auto insurance quotes as well. Great customer service and easy to work worth. 10/10 recommend"
"Thank you!! Your feedback is so important to us and we strive daily to provide excellent customer service!! We are so thankful for Kim!!"
stephanie s
July 6, 2026
"Kim was absolutely wonderful to work with! She took the time to review my current auto policy, answered all of my questions, and found ways to save me money without sacrificing the coverage I needed. She was knowledgeable, patient, and genuinely cared about helping me get the best value. The entire process was easy and stress-free. I highly recommend Kim to anyone looking for great customer service and someone who will go the extra mile to help you save on your auto insurance!"
"Thanks so much for the awesome review! We’re really glad you had a great experience with Kim and that the process felt easy and stress-free. If you ever need anything, we’re here to help!"
julani moss
July 6, 2026
"Kim was very nice to me.❤️💯👍"
"Thank you so much!!"
David Robertson
July 2, 2026
"Great group of ladies, so glad Kaitlyn could help with my life insurance policy."
"Yay! Thanks for sharing your experience! So glad Kaitlyn could help you with your life insurance policy. We’re here if you ever need anything"
Mike Johns
July 2, 2026
"So easy to work with very professional and I’m very happy with the agents"
"We appreciate your kind words! Our team works hard to make the process smooth and professional. Glad you’re happy! 🎉"
Rhonda Robinson
July 2, 2026
"Such wonderful people. I was treated with kindness and all my questions we're answered. I highly recommend this office and company."
"We’re grateful for your review, and we love hearing that you were treated with care. Thanks for trusting us! 🌟"
Connie Burnett
July 1, 2026
"Thank you for Amber and the other good folks at State Farm!"
"We appreciate your comments so much!! "
Robert Tincher
June 30, 2026
"Really nice lady's helped me with all my questions."
"Thanks so much for the review! 😊 We’re glad the ladies were able to help you with all your questions. We appreciate you!"
LJ Williams
June 30, 2026
"Getting my policy set up was incredibly easy and straightforward. Kaitlyn was fantastic to work with—she was friendly, knowledgeable, and made the entire process simple from start to finish. I highly recommend working with her!"
"Thank you so much for the great review! We’re happy to hear setting up your policy was easy and that Kaitlyn was friendly, knowledgeable, and made everything simple. Thanks for recommending her—we truly appreciate it"
Amber Ashby
June 30, 2026
"I switched to State Farm about a year ago and have been using Kim the entire time. What a treat to have someone so wonderful to work with. She solves any issues promptly, asks plenty of questions to find me the best policies and just has been a joy through the whole thing. I have insurance and life policies at a great rate thanks to all of her help. If you’re looking for a change, Kim is your go to girl."
"Aww thank you for the awesome review! We’re so glad Kim has been taking great care of you and making everything easy. She truly enjoys helping people find the right coverage and getting issues handled fast. Thanks for your trust and for recommending us! 😊"