State Farm® Insurance Agent Susan Balderson

"I dealt with Kimberly Atwood and she was outstanding! She was very attentive to what I was looking for and gave me a great price! I look forward to dealing with her in the future."

"Everyone at this office has been awesome. Have had car and renters a good while. Kim walked me through a life ins. Policy with great ease. Friendly nice polite!!!!"

"Amazing service. Fast and with answers. They help me to make this quote and decision easy."

"Kimberly Atwood did an amazing job by adding a vehicle to my policy. As promised, she also sent the proof of coverage and insurance details. Thank you Kimberly!!"

"She explained everything nicely to me and went over the policy with me she wonderful and I appreciate the service"

"I had such a great experience working with Kaitlyn at State Farm! She was incredibly helpful, responsive, and made the entire process smooth and easy to understand. She took the time to answer all my questions and made sure I felt confident in my coverage choices. On top of that, she was able to help get my policy issued at an even better price than expected, which was such a nice surprise! I truly appreciate her professionalism and kindness throughout everything. Highly recommend working with Kaitlyn if you’re looking for excellent service and someone who genuinely cares about helping you!"

"I was pleased with Kimberly she did some many different quotes to help find the best price for me very friendly understood my needs and worked it out for me and I had a pleasant experience Thanks Kimberly!!!"

"Kim was extremely helpful when I needed to switch the vehicle that I had added before the policy started. She handled everything in one day and texted me to confirm everything was good. She was kind and went beyond what I expected to help."

"Susan and Kimberly were very helpful in setting up my insurance needs with their office. It was done quickly and efficiently. And I received better insurance for less money."

"When I needed to provide proof of insurance for my storage unit, I called the Vinton office and Amber Trent said she would get it for me. Within 5 minutes of hanging up the phone, I received an email with the information I needed. That was GREAT customer service!"

"Kim is great! Very knowledgeable and professional. Enjoy doing business with this office."

"I contact this office out of desperation to get away from another carrier that is totally impossible to deal with over the phone. I was treated so nice on the calls, with respect and patience. Yes I would recommend giving this office a call."

"Great experience! Kimberly A is always so helpful and professional. Highly recommended"

"Kim is so sweet and amazing to deal with!"

"Kaitlyn helped save on my car insurance payment, she answered all my questions quickly. Very easy process!"

"Kim was extremely helpful in getting everything set up!"

"Kaitlyn was absolutely wonderful and helped guide me through the whole process. First time buying renters insurance and Kaitlyn made it so easy to complete"

"Kaitlyn was very helpful thank you for everything"

"Kim was so helpful with helping me get Auto insurance, and helped me to get services I didn’t know were available at a fair price. I highly recommend Kim Atwood and State Farm for their help and professionalism!"

"Kimberly took time seeking discounts available to assist in obtaining reasonable, fair, auto and renters insurance allowing an additional life insurance policy which was an amazing addition. Not only did she assist me but also my elderly mother, while providing exceptional customer service, attention, care and understanding, which is very rare to find in business. I feel she has managerial characteristics that should be recognized and implemented within the company. The service she provides creates relationship and longevity that all companies should strive to achieve!"

"Ms. Susan Balderson was very helpful she was kind and considerate and explain everything to me with great understanding I appreciate the service that she performed for me and would recommend my friends to her and State farm. Thank you Miss Susan for making this a easy process for me."

"Amber help me get everything transfered over so I could start using the Vinton office and very quickly also."

"Kaitlyn was very nice and helpful."

"Super fast on getting me a policy. Kaitlyn was really polite and helpful even through technical issues."

"I’m new to the area and have been with the same State Farm representative in my hometown my entire adult life, so switching was really nerve wracking for me. Kaitlyn and Susan made it absolutely breezy to start switching my accounts over. From the fast and efficient way Susan got my info to Kaitlyn, to the expeditious way Kaitlyn had me set up and then went one step further - she emailed my insurance info to the parties that needed it. Kaitlyn is definitely a doll and I’m glad that she’s going to be my agent, she definitely show genuine authentic, caring for her customers. Even the new ones!"